Emotional Intelligence in Interpersonal Communication

Authors

  • Ujjwala Kakarla Faculty, VNRVJIET, Hyderabad, India

Keywords:

Emotional Intelligence, Interpersonal Communication, Self-awareness, Self-regulation, Social Awareness, Relationship Management, Challenges

Abstract

Emotional Intelligence plays a very vital role in shaping effectiveness in interpersonal communication. It has the ability to identify, comprehend, and manage one’s own emotions as well as the emotions of others. During communication, emotional intelligence helps individuals to convey their thoughts clearly and respond empathetically. This paper explores the key components of emotional intelligence in interpersonal communication. It emphasizes how these components contribute to fostering meaningful dialogue particularly in sensitive situations. The study also explores the challenges posed by low emotional intelligence in communication such as misunderstandings, emotional outbursts, and difficulty in resolving conflicts. Moreover, it investigates practical strategies for enhancing emotional intelligence such as mindfulness practices, emotional terminology expansion and reflective listening techniques. Additionally, it surveys the relationship between emotional intelligence and effective communication dynamics dwelling on the importance of building rapport, managing emotions and enhancing interpersonal communication. The key components of emotional intelligence include – self- awareness, self-regulation, social awareness, and relationship management examined in the context of both personal and professional communication. The research concludes that emotional intelligence is essential for enhancing communication effectiveness and fostering collaborative environments making it a critical skill in increasingly interconnected world.

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Published

20-02-2025

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How to Cite

Kakarla, U. (2025). Emotional Intelligence in Interpersonal Communication. International Journal of Innovative Scientific Research, 3(1), 111-121. https://ijisr.net/ijisr/article/view/49

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